Wheel and accessories specialist ENVE’s product warranty already covers materials and workmanship for 5 years. Now the company has introduced Lifetime Incident Protection for all ride and accident damage for the original owner.
As the company notes… ‘Crash your bike into the garage? Run your bike over with car? Get a little too sendy? ENVE will replace the product, no questions asked.’
ENVE adds that its carbon is engineered to lead the market in strength, durability and ride quality, yet the company does ‘not design products to be indestructible’. If exceeded the limits of an ENVE product while riding, crashing, or driving a roof mounted bike into the garage – the replacement protection will kick-in.
‘This program was created to take care of those ill-fated mishaps and keep you rolling on your best wheels and in the ENVE family for life.’
Damage While Riding (crashes, impacts, potholes, etc…) – Damaged ENVE product will be replaced at no cost. Parts, labour, and return shipping covered by ENVE.
Damage from an Accident (car rack incidents, exhaust pipes, dog ate your wheel, etc…) – Damaged ENVE product will be replaced at no cost. Parts, labour, and return shipping covered by ENVE.
In order to participate in ENVE’s Lifetime Incident Protection:
- Must be original owner of the ENVE product
- Product registration is recommended for prompt service
- Will need product serial number(s) and a valid proof of purchase from ENVE or an authorized dealer
Under its 5-Year Limited Warranty, ENVE warrants all rims, components, and hard goods purchased from ENVE or an ENVE-authorized distributor, to be free from non-conformance with ENVE material and workmanship specifications for a period of five (5) years from the date of purchase, as shown on the proof of purchase.